Sposable — Configure your Insight Analyst https://sposable.com/labs/insight-analyst-configure/ Form confusion: C1 and C3, count 2. Slow replies: C2 and C3, count 2. Clear instructions: C4, count 1. There are four records but five theme assignments because C3 has two themes. A reasonable next step is to inspect form instructions and response handling. Do not claim half of all customers are dissatisfied; this is a small supplied sample with unknown representativeness. Configuration evidence: retain your edited audience/format preference and the original evidence rules. A result alone does not demonstrate you can reuse the process.