Sposable — Find the story in customer feedback https://sposable.com/labs/find-the-story-in-feedback/ WORKFLOW: EVIDENCE-BACKED THEMES Use when: a small set of comments needs an inspectable summary. Inputs: anonymised, numbered comments and the question you want to explore. Output: theme / IDs / distinct count / exact quote / uncertainty / possible test. Review: recount IDs, verify quotes, inspect ambiguous classifications, explain sample limitations. Done when: another person can reproduce each count and trace the recommendation to evidence. My category rules: __________ My next research question: __________