Sposable — Find the story in customer feedback https://sposable.com/labs/find-the-story-in-feedback/ One valid grouping: • Booking guidance: C1, C2, C4, C7 — 4 comments. Quote: “A picture showing how to book a room would help.” • Helpful front desk: C3, C6 — 2 comments. Quote: “The front-desk team was friendly.” • Welcome-email timing: C5 — 1 comment. • Cleanliness: C8 — 1 comment. Three-sentence brief: Four comments in this small sample concern finding or following room-booking guidance. C1, C2, C4 and C7 support that theme, including a request for a picture of the booking process. We could test a clearer guide with a few new members and observe whether they can find the first step; this sample does not establish how common the problem is across all members. Why it works: the recommendation is a test, and the supporting IDs make the interpretation inspectable.