Sposable — Check a small table before trusting the story https://sposable.com/labs/check-a-small-table/ Fictional service team, monthly totals: Month | Requests | Resolved | Cost April | 100 | 80 | €1,000 May | 120 | 90 | €1,200 June | 120 | 96 | unknown These are all requests in each month, not a tracked cohort. No staffing or case-complexity data is supplied.